I would love to have unlimited time to help each and everyone of you personally, however that is not reality. Due to my family commitments, business schedule , and high volumes of emails, I am not personally available to respond directly to all e-mails sent to me. Depending on the request, the reply may come from a member of my team.
IMPORTANT – to make sure you receive the reply, I need you to follow these quick steps
Download / Support Issues: If you have download or tech support questions, please GO HERE before emailing. Almost every issue that I have been contacted about is answered on THIS PAGE
Nutrition and Workout Questions: For questions about any of my e-books, video academy’s, workout programs or program downloads please visit my help desk and FAQ page HERE. For questions not covered in my FAQ section you can message us at [email protected] and one of my highly trained customer service representatives will help you out.
Availability: I am available for a limited number of Speaking Engagements, Hosting, Infomercials, Product Endorsements (after evaluation), and Guest Appearances. Please contact us HERE with as much detail as possible. If it is of interest to us, my brand manager or publicist will be in touch.
Product endorsements, sponsorship, and joint marketing opportunities: Every product that I endorse on my site or social media sites is something that I personally use. If you are interested in me evaluating your product, line or service and featuring them on my site, videos, social media sites or blog please contact support HERE. If it is something of interest my brand manager will be in touch with you.
Re-Posting: Share away! You do not need permission to share or re-post my blogs as long as blogs are posted in entirety and referenced back to my website and social media pages.
Images: All of my images are copyrighted and the property of me and the photographers involved. You do not have permission to use my images to endorse your products or services.
Please keep e-mails short and brief: Short and brief e-mails will get quicker responses. All e-mails are filtered and read from my support team first. Please note that as you likely do, I have a very busy schedule balancing family and career. Lengthy e-mails may not be responded to due to time constraints. Please value my time.
Please note that Natalie Jill Fitness receives a high volume of e-mails. Responses to brief emails are generally returned within 48 hours.
Please make sure your email address is entered properly – we are getting a lot of delivery failures to our responses because people mistype their email address.
Be SURE to check your JUNK / SPAM box for the reply, especially if you have Hotmail or Yahoo, AND add: to your ‘safe list’ so it goes to your inbox. Step-by-step instructions are HERE